Privacy Notice

Last updated: 29 July 2026

1. About this notice

This privacy notice explains how Tailwind Productions Ltd collects, uses, stores and protects personal information.

It applies to:

• visitors to our website;
• clients and prospective clients;
• suppliers, freelancers and contractors;
• professional and business contacts;
• job applicants;
• contributors and other individuals involved in our productions;
• people who contact or communicate with us; and
• individuals we contact in connection with our services, marketing and business-development activities.

Tailwind Productions Ltd is the data controller responsible for the personal information described in this notice.

2. Who we are

Tailwind is a trading name of Tailwind Productions Ltd, a private limited company registered in England and Wales.

Company name: Tailwind Productions Ltd
Company number: 05184992
Registered office: 101 New Cavendish Street, 1st Floor South, London, W1W 6XH
Operating address: Bedford Technology Park, Thurleigh, Bedfordshire, MK44 2YA
ICO registration reference: ZB359975
Email: contact@tailwind.group
Telephone: +44 (0) 1234 780166

For questions about this notice or the way we use personal information, please contact us using the details above.

3. Personal information we collect

The information we collect will depend on the nature of our relationship with you. It may include:

• your name;
• your job title, employer and professional responsibilities;
• your email address, telephone number and other contact details;
• information you provide when contacting us or completing a website form;
• records of correspondence, meetings and enquiries;
• information relating to quotations, proposals, contracts and projects;
• billing, payment and transaction information;
• photographs, video recordings, audio recordings and interview material;
• production records, contributor forms, call sheets and release documentation;
• information contained within job applications and recruitment correspondence;
• publicly available professional information, including information shown on company websites, professional directories and LinkedIn;
• information about your interaction with our website, emails and communications;
• your marketing preferences; and
• records of any request not to be contacted.

We do not routinely collect special-category personal information. Where this is necessary for a particular project or legal purpose, we will explain how and why the information will be used and apply appropriate safeguards.

4. How we collect personal information

We may collect personal information:

• directly from you;
• through our website and contact forms;
• through email, telephone, video calls and social-media messages;
• from your employer, colleague, agent or representative;
• from clients, project partners, referrals and suppliers;
• during film, photography and production activities;
• through contracts, contributor forms and project documentation;
• from publicly available sources, including company websites, professional directories, Companies House and LinkedIn;
• through LinkedIn Sales Navigator when identifying potentially relevant professional contacts; and
• through website cookies and similar technologies, where applicable.

Where we obtain personal information from another source, we will provide the relevant privacy information within the period required by law, unless an exemption applies.

5. How we use personal information

We may use personal information for the following purposes.

Responding to enquiries

We use your information to respond to enquiries, requests and communications.

Our lawful basis is usually our legitimate interest in communicating with people who contact us and operating our business. Where the enquiry relates to a possible contract, we may also process information to take steps at your request before entering into that contract.

Providing our services

We use personal information to plan, manage, film, edit, produce and deliver projects, communicate with clients and contributors, manage approvals and fulfil our contractual obligations.

Our lawful basis may be:

• performance of a contract;
• taking steps before entering into a contract;
• compliance with a legal obligation; or
• our legitimate interests in providing and managing our services.

Client, supplier and business administration

We use personal information to:

• prepare quotations and proposals;
• manage contracts and projects;
• maintain client and supplier records;
• process payments;
• issue and retain invoices;
• manage insurance and accounting requirements; and
• maintain appropriate business records.

Our lawful bases may include performance of a contract, compliance with legal obligations and our legitimate interests in managing our business.

Film, photography and production activities

We may process names, contact details, images, voices, interviews, opinions and other personal information when producing video, photographic, audio and digital content.

The lawful basis will depend on the particular project and may include:

• performance of a contract;
• consent;
• legitimate interests;
• compliance with a legal obligation; or
• another lawful basis explained to the individual.

Contributor forms, release agreements and project-specific notices may also apply.

Business-to-business marketing and professional outreach

We may use professional information to identify and contact people who may reasonably be interested in our services.

This may include information obtained from:

• LinkedIn;
• LinkedIn Sales Navigator;
• company websites;
• professional directories;
• business referrals;
• events and networking;
• Companies House; and
• previous business communications.

Where appropriate, we rely on our legitimate interests in:

• promoting our services;
• developing professional relationships;
• identifying relevant business opportunities; and
• growing our business.

Before relying on legitimate interests, we consider:

• why the person is being contacted;
• whether our services are relevant to their role or organisation;
• where the information was obtained;
• whether the person would reasonably expect the contact;
• whether the communication is proportionate; and
• the likely effect on the individual’s rights and interests.

Direct marketing may be supported by legitimate interests, but this requires a purpose, necessity and balancing assessment and must also comply with applicable electronic-marketing rules.

Accepting a LinkedIn connection request does not, by itself, mean that a person has consented to receive marketing.

You may object to direct marketing at any time by replying to the relevant message or contacting us at contact@tailwind.group.

If you object, we will stop using your information for direct marketing. We may retain limited information on a suppression list to ensure that we do not contact you again. The right to object to direct marketing is absolute.

Existing client communications

We may contact existing and previous clients about relevant services, projects, developments or opportunities.

Depending on the circumstances, we may rely on legitimate interests, consent or another lawful basis permitted by applicable law.

Marketing communications will include an appropriate way to unsubscribe or object.

Recruitment and workforce administration

We may process personal information relating to employees, applicants, freelancers and contractors for:

• recruitment;
• engagement and workforce administration;
• payment;
• project allocation;
• legal compliance;
• health and safety; and
• business management.

Our lawful bases may include taking steps before entering into a contract, performance of a contract, compliance with legal obligations and our legitimate interests in managing our workforce.

Operating and protecting our website and systems

We may use technical information to:

• operate our website;
• maintain security;
• detect and prevent misuse;
• diagnose technical problems; and
• understand website performance.

Our lawful basis may be our legitimate interest in operating and securing our website, or consent where required for cookies and similar technologies.

Legal and regulatory obligations

We may use or retain personal information where necessary to:

• comply with legal, regulatory, tax or accounting obligations;
• establish, exercise or defend legal claims;
• respond to lawful requests from regulators, courts or public authorities;
• prevent fraud or misuse; and
• protect our business, staff, clients and systems.

6. Legitimate interests

Where we rely on legitimate interests, we assess:

• the purpose of the processing;
• whether the processing is necessary;
• whether the same purpose could reasonably be achieved in a less intrusive way; and
• whether our interests are overridden by the individual’s rights, interests or reasonable expectations.

We review these assessments where our processing activities change.

You may contact us if you would like further information about the legitimate interest relied upon in a particular situation.

7. Marketing preferences

You may ask us to stop sending you marketing at any time.

You can do this by:

• replying to the relevant message;
• using an unsubscribe link, where provided; or
• emailing contact@tailwind.group.

We will act on objections and opt-out requests promptly.

We may retain your name, relevant contact identifier and opt-out status on a suppression list. This information is used only to ensure that your preference continues to be respected.

8. Cookies and similar technologies

Our website may use cookies and similar technologies.

Some cookies are strictly necessary for the website to operate. Other cookies, including analytics, advertising and functionality cookies, will only be used where permitted and, where required, after you have provided consent.

You can review or change your cookie preferences through the Revisit Consent button on our website.

You can also control cookies through your browser settings. Blocking certain cookies may affect the operation of some website features.

Further details about the cookies used on our website, their purpose, provider and duration should be set out in our cookie settings or cookie notice.

9. Sharing personal information

We may share personal information where necessary with:

• website hosting, IT, storage and security providers;
• email, communications and customer-management providers;
• accountants, insurers, solicitors and professional advisers;
• production crew, freelancers and contractors;
• studios, locations and production partners;
• clients and project stakeholders;
• payment and financial-service providers;
• regulators, law-enforcement bodies, courts and public authorities;
• potential purchasers or advisers in connection with a business sale or restructuring; and
• other parties where you have authorised us to share information.

Service providers acting on our behalf must process personal information only for authorised purposes and apply appropriate safeguards.

We do not sell personal information.

10. International transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will use an appropriate safeguard, such as:

• a UK adequacy regulation;
• approved contractual protections;
• the UK International Data Transfer Agreement;
• the UK Addendum to approved standard contractual clauses; or
• another lawful transfer mechanism.

You may contact us for further information about safeguards used for a particular transfer.

11. How long we retain personal information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods depend on the type of information and our relationship with you.

As a general guide:

• enquiries that do not become projects will normally be reviewed and deleted after 24 months;
• prospective-client and business-development records will normally be reviewed after 24 months;
• client, supplier, contractual and financial records will normally be retained for six years following the end of the relevant relationship or financial period;
• production materials, contributor forms and rights documentation may be retained for as long as the relevant content continues to be used, distributed or archived;
• unsuccessful job applications will normally be retained for six months, unless the applicant agrees to a longer period;
• cookie and analytics data will be retained in accordance with the periods shown in our cookie settings; and
• suppression records may be retained for as long as necessary to ensure that an objection or opt-out continues to be respected.

We may retain information for longer where required by law, contract, insurance requirements or legal proceedings.

12. Information security

We use appropriate technical and organisational measures designed to protect personal information against:

• unauthorised access;
• accidental loss;
• alteration;
• disclosure;
• misuse; and
• destruction.

These measures may include access controls, password protection, secure storage, staff procedures, backups, malware protection and supplier checks.

No internet-based system is completely secure. However, we regularly review our safeguards and take reasonable steps appropriate to the nature of the information we hold.

13. Your rights

Depending on the circumstances, you may have the right to:

• request access to your personal information;
• ask us to correct inaccurate or incomplete information;
• ask us to erase your information;
• ask us to restrict the way we use your information;
• object to processing based on legitimate interests;
• object at any time to direct marketing;
• receive certain information in a portable format;
• withdraw consent where we rely on consent; and
• complain about the way we use your information.

These rights may be subject to legal conditions and exemptions.

We may need to verify your identity before responding to a request.

To exercise a right, email contact@tailwind.group.

14. Complaints

Please contact us first if you have concerns about how we use your personal information.

You also have the right to complain to the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk

Our ICO registration reference is ZB359975.

A privacy notice should explain the organisation’s purposes, lawful bases, retention arrangements, people’s rights and how they may complain.

15. Third-party websites and platforms

Our website and communications may contain links to third-party websites, platforms and services.

Those organisations are responsible for their own use of personal information. We recommend reviewing their privacy notices before providing information or using their services.

This notice does not control how LinkedIn or other social-media platforms use information through their own systems.

16. Children’s information

Our website and general business-development services are not directed at children.

We may process information relating to children where they are involved in an authorised film, photography or production project. In those circumstances, we will use appropriate project documentation, safeguards and parental or guardian involvement where required.

17. Changes to this notice

We may update this privacy notice to reflect changes in our services, systems, legal obligations or use of personal information.

The latest version will be published on this page with its effective date.

18. Contact us

For privacy questions, requests or objections, contact:

Tailwind Productions Ltd
Bedford Technology Park
Thurleigh
Bedfordshire
MK44 2YA

Email: contact@tailwind.group
Telephone: +44 (0) 1234 780166
ICO registration reference: ZB359975